Frequently Asked Questions

Care plans are established at the beginning of each resident’s stay. This is a joint effort with the family guardian, the Administrator and the Nurse Coordinator. Care plans are updated annually and when there is a significant change of care.

Family members are welcome to visit anytime.  We ask that you visit as you would to a friend’s home.  We also ask that you keep in mind the times that the residents are being assisted to bed.

Absolutely!  Calendars and newsletters are sent out to designated family members each month.  The calendars list activities and outings.  Additionally, each month, each of our houses hosts a family gathering – including themed events, dessert buffets, ice cream socials and potluck luncheons.

Definitely!  We encourage the hospital to transfer them back to our facility and we will bring in physical therapy (cost is POA responsibility but is usually covered by Medicare or other insurance).  They tend to recover much better coming back to their familiar surroundings instead of having multiple moves in a short time.

If needed, we work with many outside services such as home care, physical therapy, occupational therapy, speech therapy or respiratory therapy.  We work with Nurse Practitioners who are able to make onsite visits.  Hospice services are brought in when necessary.

We work very closely with medical providers to manage any aggressive behavior and the staff are trained to deal with residents of all stages of dementia.

Families will be notified immediately after any specific incident that occurs.  The resident is then monitored and if difficult behavior continues their physician will be consulted.

Redirection is often the most effective way to manage difficult behaviors.  Removing the resident from the trigger for that behavior and focusing their attention toward something they enjoy is very often all that is needed.  Sense of touch, walking, using a calm voice while continually reassuring the resident are also effective tools that we train our staff to use.

Our staff is educated to watch for signs in behaviors.  Shifting, crying out, aggressiveness and facial grimacing are examples of such behavior.  Changes in ambulation, sleeping and eating are other cues.  By knowing the our residents’ usual patterns and behaviors, we can identify changes in those patterns as a possible sign of unexpressed pain and have staff investigate possible reasons.

Yes, the outdoor areas are secure and available to all residents and families.  Fresh air aids the resident with mood, appetite, and sleep; we encourage residents to enjoy the outdoors whenever possible.

Because we are small and strive to create a homelike environment, there is less stimulation than may be found at larger facilities. We also know that residents with dementia often need assistance with redirection.  Our trained staff, daily activities and environment all work together to improve quality of life.

Breakfast is made available to residents as they rise.  For lunch and dinner we encourage family style meals to increase socialization.  There are times that individuals do not want to eat at the specific meal time.  Meals may be taken at a later time and snacks are always available.

Our Activity Directors, who are in each community 7 days a week, schedule times for stretching and exercise as well as activities to help engage residents such as: discussing current events, reminiscing, crafts, weekly outings, gardening, cooking, singing, pet therapy, secure outdoor walking paths, entertainers, games, reading and brainteasers, just to name a few.